Hotel Front Desk Training: 8 Need-to-Know Tips | Cvent Blog
10 min read
Hotel Front Desk Training: 8 Need-to-Know Tips | Cvent Blog

A hotel front desk staff's friendliness, competency, and efficiency are proven factors in the effectiveness of their first impression on guests. It's all about the customer experience. But even if you hire well, it's still suggested to conduct hotel front desk training in order to bring out those characteristics in your staff and establish consistent experiences across the board. Here's everything you need to know about creating your own training program, choosing the right tools, and running it in-person or online.

More Ways to Read:
🧃 Summarize The key takeaways that can be read in under a minute
Sign up to unlock