A few years ago, Brett Fairbourn and Laura Sills were helping their workplaces get organized and achieve major growth using Keap's small business CRM and marketing automation software. Now, Brett and Laura both work for Keap, and they're sharing the secret formula they developed to impress every customer.

Watch to learn Brett and Laura's top 3 tips for delighting customers using Keap, and walk away with proven strategies you can implement in your own small business.