Product + Communication = Enhanced Customer Experience
Associated with
Tanya Lang Tanya Lang
Ana Andres del Valle Ana Andres del Valle
Posted Mar 20, 2020 8 min read
Product + Communication = Enhanced Customer Experience

Ana Andres del Valle, Principal Solutions Architect at Twilio, preaches the power of communication. She maintains that products are becoming less and less about what they are, but more about the experience that they enable. Communication stands at the heart of this enablement.

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