Zoom Earnings: What's Next for This COVID Winner?
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Harriet Lefton Harriet Lefton
Kelly Steckelberg Kelly Steckelberg
Zoom Earnings: What's Next for This COVID Winner?

Zoom Video Communications (ZM) is on the cusp of its fiscal second quarter earnings report on August 30. As expected, Zoom's momentum is fading as lockdowns ease and on-site activity returns. Shares are underperforming year-to-date, even when compared to the overall video conferencing space. That's despite an easy FQ1 earnings beat with 191% sales growth.

In short, Zoom's risk-reward ratio has now undeniably shifted. Even though many organizations now offer a more flexible work environment, especially with the COVID resurgence, Zoom will naturally struggle to replicate its 2020 growth levels.

Notably, Zoom has just snapped up Five9, a cloud contact center software provider, in an all-stock deal worth a cool $14.7 billion. Like Zoom, Five9 had been a slow burn until the pandemic reinvented its value proposition. The acquisition signals Zoom's intent to grow increasingly cross-functional. It could also help abate investor concerns over rivals Microsoft Teams and Salesforce's recent Slack acquisition.

Assessing our digital alternative data, here's what we found ahead of Zoom's earnings report

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