Associated with
Nick Mehta
Posted Jul 31, 2017
•
11 min read
How to Establish an Effective Voice of the Customer Program| Gainsight
Find out why Fortune 100 companies are looking to take concrete, tactical steps to understand their customers' behavior and sentiment, and take semi- or fully-automated action to influence them, all the while analyzing the results of those actions in a continuous, closed feedback loop.
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