Bettzeit GmbH is a leading online bedding company based in Europe. They are glad about using three products from the Freshworks suite of products - Freshdesk, Freshchat, and Freshcaller. They switched from using products of other well-known players to using Freshworks products, and say that this switch has helped them improve the usability of the tools. They also love that they now enjoy extended support time from Freshworks.