Why Humanization is More Important Than Ever: The Monty Minute
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Scott Monty Scott Monty
Posted Aug 21, 2015 3 min read
Why Humanization is More Important Than Ever: The Monty Minute

Society has a tendency to believe the worst about a company, especially when it's a huge one like Amazon. But this story of a parody gone wrong reminds us to humanize at every step of the way to help customers stand by your side.

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