The top digital customer experience (CX) trends in 2025
The top digital customer experience (CX) trends in 2025

Discover the trends shaping digital CX strategies-and stay miles ahead of the competition in 2025.
This report is based on a global dataset of 2,974 responses collected from registrants of Contentsquare's 2024 global flagship event, CX Circle. Respondents include digital professionals in marketing, UX, and product teams across various industries. Respondents were asked to answer, 'What is the biggest digital experience trend you are focusing on next year?'