We all know patient experience (PX) is crucial. When a great PX leads to happier patients, more loyalty, and better outcomes, it's obvious why practices invest so much in it. The trouble is, so many practices focus on outcomes and the clinic side, that they forget some of the nuances that are crucial for an overall great PX. In truth, there's a lot to manage, and it's natural for them to have challenges. In this piece, we'll look at the top 5, and what you can do about them.