Associated with
7 min read
Behind the AI hype: Dispelling 10 contact center misconceptions
Artificial intelligence (AI) will be a critical part of customer experience in the coming years. But don't get distracted by the AI hype. Here are the truths about how AI will affect your contact center agents, customers and your bottom line.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Genesys
Featured by Content Workshop
