Churn management for SMB without magic and data mining III
In the first blog in the Churn Management series we determined customer value and defined some issues that happen while collecting customer feedback. Then we defined churn factors and symptoms that can be critical or recapitulative. Now we are ready for action through segments. It's not time to invent a process though. Here are two types of campaigns (processes) for churn prevention.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Creatio
Featured by Tourial
