5 min read
Strategies for 'going extreme' and staying at the top: A CX Moment with Sarah Robb O'Hagan
What does it take to be "the best"? We all want to know the secret to be exceptional in our craft, whether we are striving to be a best-in-class agile CX leader, a high-performing customer service representative, or the go-to IT manager. In order to understand the commonalities that unite top performers, our recent CX [...]
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