Associated with
Greg Jenkins
Operations Automation - Internal Reminders Help Humans and Automation Work Together
Not everything in your business should be automated - some tasks require a personal touch. When it's time for a person to step in and take action, automation can ping the appropriate team member with a notification that the ball is in their court.
Then, when it's time to pass the baton from a person back to an automated process, that can be automated as well.
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