What is Customer Experience (CX)? 7 Industry Experts Weigh in | UserTesting Blog
Associated with
Blake Morgan Blake Morgan
Douglas Karr Douglas Karr
John Koetsier John Koetsier
Janelle Estes Janelle Estes
Dom Nicastro Dom Nicastro
Bruce Temkin Bruce Temkin
Chanice Henry Chanice Henry
7 min read
What is Customer Experience (CX)? 7 Industry Experts Weigh in | UserTesting Blog

Investing in customer experience drives revenue growth and increases customer loyalty. To do that, teams need to seek the answer to this question: What is customer experience (CX)? The Experience Economy is here.

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