How to optimise your ticketing and case management process - Workbooks CRM
Posted May 14, 2018 4 min read
How to optimise your ticketing and case management process - Workbooks CRM

Triage matters. You can have the best doctors and nurses in the world but if they're treating grazes while someone in a critical condition is kept waiting outcomes will suffer. Equally, your world-class oncology specialist will struggle to make an impact if she only sees patients with broken arms.

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