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The Economics Of CX
Associated with
Jennifer Routhier Isabella Jennifer Routhier Isabella
Dr. Maxie Schmidt Dr. Maxie Schmidt
Victor Milligan Victor Milligan
Posted Apr 10, 2019 • 4 min read
The Economics Of CX
Forrester Forrester

Forrester Analyst Maxie Schmidt-Subramanian reveals the powerful (potential) relationship between customer experience efforts and financial performance.

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