Apple Podcasts | Spotify | Google Podcasts | Amazon Music   It's always been important. Even critical. But it may be more important than ever right now. It emerged as a strong theme in the earliest days of The Customer Experience Podcast. It's a necessary precursor to a remarkable customer experience.   Of course, we're talking about EX – employee experience.   To celebrate the milestone of reaching another episode divisible by 100, we set out to honor the format of Episode 100 – The Epic Takes Mixtape. That episode features 10 human-centered and human-first moments from Episodes 1-99. The result: Episode 200 – The EX Takes Mixtape! You'll hear from 12 of our guests from Episodes 101-199 and get their insights on: • What employee experience is • How EX relates to customer experience • Why employee experience matters • How to improve EX through culture and coaching   Episode 200: The EX Takes Mixtape Listen to Episode 200 of The Customer Experience Podcast wherever you are ... Apple Podcasts Spotify Amazon Music Google Podcasts Once you're there, make just one extra click to leave a rating for the show. Thank you!   We also embed the full [...]