![More Brands Are Using Social Media Messaging for Service, but Are Consumers Interested? [New Data]](https://main-app-production-public.s3.amazonaws.com/uisyeiji754qfb7z6e1a0weltdij)
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Alana Chinn
4 min read
More Brands Are Using Social Media Messaging for Service, but Are Consumers Interested? [New Data]
Is social media messaging one of your customer service priorities for 2023? New data shows how consumers feel about using social messaging apps for service.
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