Focus on customer experience Markies Monday: 3 skills to help you reach the apex of customer experience
Improving customer experience is a standard metric for most companies, and how we quantify success can take many shapes. The Apex Award for Best Overall Customer Experience highlights those organizations that architected standout customer experiences above and beyond the commonplace. As the judges reviewed the submissions in this category, they realized that companies who shift their focus from driving transactions to building brand advocates may take different paths to success, but they all excel in three areas:
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Oracle
Featured by Salesforce
