Associated with
Lauren Jumper
Lilia Krauser
Posted Mar 9, 2023
•
7 min read
The value of agent education and training during economic slowdowns
With rising customer expectations around better service in today's macroeconomic environment, it's important to lean on customer education programs to boost agent knowledge and productivity-and to help your business retain customers.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Zendesk
Featured by Salesforce
