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Marta Wadsworth
6 min read
The Benefits of Live Chat for the Software Industry
If you are a bit familiar in the SaaS industry, you will have probably noticed that many of the software vendors offer live chat on their website to support their users. You can see it deployed on Teamviewer, PipelineDeals, and Positionly, just to name some examples. What is it that makes live chat such a beloved tool among SaaS service providers? Read on.
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