Preparing for the New Next: Building Confidence and Resiliency
According to Oracle Retail's 2020 consumer research, 71% of shoppers stay loyal for service speed and the checkout experience.
The recent crisis has unraveled business processes and societal norms alike, leaving retail in a state of uncertainty. We refer to the near future as the New Next, because there is nothing normal about it. There is no clear roadmap for what lies ahead, but technology makes it possible for retailers to operate with business agility and extend resources to introduce new customer journeys as shopping continues to evolve.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Oracle
Featured by Salesforce
