The World Needs Human-first CEOs, Not War-time CEOs | Customer Success and Product Experience Software | Gainsight
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Nick Mehta Nick Mehta
Posted Jun 17, 2020 12 min read
The World Needs Human-first CEOs, Not War-time CEOs | Customer Success and Product Experience Software | Gainsight

One of my favorite business books of all time is The Hard Thing About Hard Things. It's a compendium of stories from current venture capitalist and former CEO Ben Horowitz about his time running companies. What's so compelling about the book, even six years after its publication, is that it's built around the principle that there are no easy answers or quick fixes in leadership. I remember feeling "seen" after reading the book in a way I hadn't before. Indeed, I re-read his chapter "Nobody Cares" on a regular basis.

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