With Americans sending and receiving an average of 32 messages daily, mass texting has become indispensable for business communication. Whether sending employee communication, order updates, or appointment reminders, mass text messaging provides a direct and efficient way to reach contacts.

However, it's not as simple as sending a text. One of the first decisions you'll need to make is which type of number to use: a long code, a short code, or a toll-free number. To determine which is right for you, let's examine the differences, advantages, and limitations between these options.