Our guest this week is Joe Hilger, COO of Enterprise Knowledge. With over 20 years of experience leading cutting edge, enterprise-scale IT projects for clients in both the public and private sector, Joe has grown to love and understand the power of Knowledge, and has spent his career helping others connect those previously hidden dots that will lead them to operational success. Press play to hear Joe explain his process, including a real world success story with the National Parks, and a description of the ahead-of-its-time AI system his team built, affectionately called "The Brain."