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Associated with
Joanne Szeto
3 min read
How The Home Depot Rapidly Scaled IVR User Testing
Voiceflow
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Learn how The Home Depot scaled IVR user testing from 12 to 300 in one week.
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Architecting the future of AI agents: 5 flexible conversation frameworks you need
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How much do ChatGPT versions affect real-world performance?
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Jumping off the AI hype train: NLUs in an LLM-dominated world
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The case for a full-stack conversation designer
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From AI Hype to Reality: How to Consider AI for Your Content Strategy in 2024 (with Michiel Maandag)
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