Associated with
Jay Baer
Wade Lombard
Lee Cockerell
Dave Kerpen
Posted Feb 2, 2016
•
5 min read
Brain Chemistry and How Not to Take Complaints Personally
Many businesses choose to not answer customer complaints - especially online - because they are offended, believe the customer is lying, or take it personally. This is a colossal blunder, says Jay Baer.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Convince & Convert
Podcast Episode
Podcast Episode
Podcast Episode
Podcast Episode
Featured by MarketMuse
