Applicant tracking systems and CRM have become every recruiter's need. It also has become a vital part of the hiring world. According to research conducted by the renowned Capterra, 75% of recruitment and staffing firms and hiring managers use recruitment or applicant tracking software. Amongst these, an irresistible majority of 94% of recruitment professionals confirm the fact that using ATS & CRM software has meaningfully improved their hiring process. A good Application Tracking System and CRM helps systematize numerous aspects of the recruitment process right from job posting, application tracking, and conduction of interview to onboarding. Here is a list of features you should look for when selecting an applicant tracking system and CRM for your firm.