In house hunting, the joy of a finding a dream home is often dampened by the experience of having to review, manage, and sign a lot of paperwork. For people who are buying, selling, or leasing, signatures are required on everything from disclosures to financial agreements and other terms and conditions. Traditionally this has involved time-consuming visits to a realtor's office or the complex juggling of paperwork through printers, fax machines, or postal services.
Foxtons, London's largest estate agency with more than 50 offices and 1,100 employees across the city and its surrounding communities, has a vision for continually improving the experience of transacting real estate. By pioneering a customer-facing web portal called My Foxtons more than a decade ago, the company blazed a leadership position in using technology to help provide the highest levels of service to tenants, property owners, and buyers.