Associated with
Nick Mehta
Posted Oct 31, 2018
•
9 min read
Correlation vs. Causation in Customer Success | Customer Success and Product Experience Software | Gainsight
In the introduction, Pearl shares how the distinction between causation and correlation-and the science underlying this difference-is relatively new in the human situation. And in my experience in business, the shades of gray between these categories are still lost on many people. Recognize any of these?
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