Associated with
Maggie Mazzetti
10 min read
SMBs got faster at solving customer issues last year-here's how
When a customer has an issue, all they want to do is solve it-quickly. In fact, 73 percent of customers say that speedy resolutions sit at the very top of their priority list. This should have companies paying attention. Why? Good support experiences have become critical drivers of customer [read more...]
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