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Thinkific Customer Service Story
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Veronica Howes Veronica Howes
Posted Sep 3, 2020 • 6 min read
Thinkific Customer Service Story
Zendesk Zendesk

Online course platform Thinkific moved its support team from Freshdesk to Zendesk. Its help center deflects 96% of requests, contributing to a 91.7% CSAT.

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