Back when I started my career as an SDR, no one bothered to explain what my role actually was. I was told to find potential users for our product - without any clear ICP, best practices, playbooks, or templates.

As a result, it took me around a year (and a great deal of trial and error) to figure it all out on my own. That's why, as an SDR leader, I always offer as much support and resources as possible to help our new hires with smooth and quick onboarding.

Last year, we added 5 new SDRs to our team at Reply using our own onboarding process we created and polished along the way. And I would like to share some of our best practices (plus a detailed action plan) with you, fellow SDR leaders.