Associated with
Posted Nov 2, 2022
•
6 min read
A Maturity Path to Extend WFM into the Back Office
My last blog post, Extending WFM into the Back Office Is Easier with a WFM Center of Excellence (CoE), focused on how to evolve your back office to adopt a new, consistent way of working with workforce management (WFM), including processes, practices and technology. In this blog, I focus on maximizing the value of WFM by changing the way you work in a prescriptive manner.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Verint
Featured by Thinkific Plus
