How Gainsight Enables Customer Success in On-Premise Companies
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 Ashvin Vaidyanathan Ashvin Vaidyanathan
Posted Jul 18, 2017 11 min read
How Gainsight Enables Customer Success in On-Premise Companies

I've heard an executive at an on-premise company mention that Customer Success processes are not as relevant to them because they don't have usage data. This couldn't be farther from the truth.

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