As a new marketplace emerges, businesses across industries are
faced with uncertainty. But one thing remains clear: e-commerce
capabilities are vital to survive. Consumer behavior has shifted.
While people around the world adjusted to a new reality, online
shopping quickly became essential to embrace societal needs.
From bulk orders to exploring new platforms, consumers changed
what, when, and how they buy.
After being forced to close physical spaces, retail brands are relying
heavily on existing e-commerce operations or quickly pivoting
from a physical storefront to a digital one.