A tactical guide to preventing and surviving a social media crisis
Associated with
Patrick Grieve Patrick Grieve
Marissa Tree Marissa Tree
10 min read
A tactical guide to preventing and surviving a social media crisis

Despite being one of Chicago's most acclaimed eateries, the gourmet restaurant Alinea was accused of tastelessness this past July. The criticism wasn't about the quality of the food; it was about the presentation. Namely, the design of a coronavirus-shaped canapé that one diner photographed and shared on social media. Hundreds of Instagram users expressed outrage [read more...]

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