Posted Jun 13, 2024
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5 min read
Customer Churn Struggles? Capacity Planning Can Help
To retain existing customers, enterprises must place customer churn at the top of their list of priorities. But don't just take our word for it. Here's an example: Let's check in with a popular subscription-based streaming service with a new hit series. According to data analytics, the company knew that the work-from-home shift would increase [...]
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