Vijaya Pathangani

Vijaya Pathangani

LinkedIn
The Best Customer Contact Software For 2024
Article
The Best Customer Contact Software For 2024
How to Build a Multichannel Contact Center in 2024?
Article
How to Build a Multichannel Contact Center in 2024?
How to Ensure Consistent Customer Support on the Go with iOS
Article
How to Ensure Consistent Customer Support on the Go with iOS
How to Create Customer Service SOPs for Higher Consistency?
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How to Create Customer Service SOPs for Higher Consistency?
Key Metrics for Tracking & Measuring Contact Center Performance
Article
Key Metrics for Tracking & Measuring Contact Center Performance
Addressing Gaps in Customer Support for Better Customer Satisfaction
Article
Addressing Gaps in Customer Support for Better Customer Satisfaction
How to Establish a Local Presence for Your Contact Center?
Article
How to Establish a Local Presence for Your Contact Center?
Customer Service Audit Template & Checklist: Unlock Superior CX
Article
Customer Service Audit Template & Checklist: Unlock Superior CX
Top Benefits of UCaaS That Every Business Leader Should Know
Article
Top Benefits of UCaaS That Every Business Leader Should Know
Six Exciting UCaaS Trends for 2024 and Beyond
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Six Exciting UCaaS Trends for 2024 and Beyond
Omnichannel Benefits Both for Your Business and Customers
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Omnichannel Benefits Both for Your Business and Customers
How UCaaS Monitoring Leads to a Better Digital Experience
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How UCaaS Monitoring Leads to a Better Digital Experience
Important UCaaS Capabilities And Features You Should Know About
Article
Important UCaaS Capabilities And Features You Should Know About
What Is an Omnichannel Customer Experience?
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What Is an Omnichannel Customer Experience?
The Ultimate Guide To Omnichannel Marketing: Strategies, Platforms, And Customer Experience
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The Ultimate Guide To Omnichannel Marketing: Strategies, Platforms, And Customer Experience
What is an Omnichannel Examples/ Usecases
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What is an Omnichannel Examples/ Usecases
The Best Customer Service Software Guide
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The Best Customer Service Software Guide
Unlocking Exceptional Customer Support: A Comprehensive Guide to Best Practices
Article
Unlocking Exceptional Customer Support: A Comprehensive Guide to Best Practices
20+ Tried & Proven Customer Service Tips From Industry Experts
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20+ Tried & Proven Customer Service Tips From Industry Experts
Call Screening: How It Works, Benefits & Best Practices
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Call Screening: How It Works, Benefits & Best Practices
Sales Email Subject Lines That Have the Best Open Rate
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Sales Email Subject Lines That Have the Best Open Rate
18 Contact Center Strategies That Actually Work
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18 Contact Center Strategies That Actually Work
Types of Contact Centers: Discussed in Detailed
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Types of Contact Centers: Discussed in Detailed
20 Essential Customer Service Skills Every Employee Should Master
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20 Essential Customer Service Skills Every Employee Should Master
How To Deliver Excellent Customer Service
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How To Deliver Excellent Customer Service
Proactive vs. Reactive Customer Service: A Handy Guide
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Proactive vs. Reactive Customer Service: A Handy Guide
5 Reasons Why Customer Service is Important
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5 Reasons Why Customer Service is Important
Important Do's and Don'ts in Customer Service
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Important Do's and Don'ts in Customer Service
What Are Some Examples of Unified Communications?
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What Are Some Examples of Unified Communications?
Why is Customer Service So Bad Now? The Honest Guide
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Why is Customer Service So Bad Now? The Honest Guide
Customer Service vs. Customer Support: What's the Difference?
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Customer Service vs. Customer Support: What's the Difference?
10 Best UCaaS Providers in 2024
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10 Best UCaaS Providers in 2024
Strategic Customer Service Goals and Objectives to Master
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Strategic Customer Service Goals and Objectives to Master
What Is Customer Service? A Detailed Guide
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What Is Customer Service? A Detailed Guide
Web Conferencing: What It Is And How It Works
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Web Conferencing: What It Is And How It Works
How to be a Pro at Customer Support
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How to be a Pro at Customer Support
How to Implement an Effective Omnichannel Strategy?
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How to Implement an Effective Omnichannel Strategy?
Good and Bad Customer Service Stories: Practical Examples + Learnings
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Good and Bad Customer Service Stories: Practical Examples + Learnings
How to Migrate to UCaaS (The Right Way)?
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How to Migrate to UCaaS (The Right Way)?
Email Etiquettes for Sales and Marketing Professionals
Article
Email Etiquettes for Sales and Marketing Professionals
What is a Phone Extension? The Complete Guide
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What is a Phone Extension? The Complete Guide
What is Customer Service Automation? (and How to Implement it)
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What is Customer Service Automation? (and How to Implement it)
The Customer Service Philosophy Guide of the Decade
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The Customer Service Philosophy Guide of the Decade
What is a Conference Call Meeting? How to Get Started With One?
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What is a Conference Call Meeting? How to Get Started With One?
Customer Service in Holiday Season to Grow Revenue
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Customer Service in Holiday Season to Grow Revenue
25 Tools to Empower Your Customer-Facing Teams
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25 Tools to Empower Your Customer-Facing Teams
13 Customer Service Trends of 2024 that Experts Are Talking About
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13 Customer Service Trends of 2024 that Experts Are Talking About
UCaaS vs. Customer-Facing Stack: Which is Better for Sales and Support?
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UCaaS vs. Customer-Facing Stack: Which is Better for Sales and Support?
How Does Three-Way Calling Work?
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How Does Three-Way Calling Work?
6 Common UCaaS Problems (& how to troubleshoot them)
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6 Common UCaaS Problems (& how to troubleshoot them)
6 Essential Contact Center Features to Deliver Exceptional Customer Service
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6 Essential Contact Center Features to Deliver Exceptional Customer Service
UCaaS vs. VoIP: Which is the Better Choice for Your Business?
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UCaaS vs. VoIP: Which is the Better Choice for Your Business?
Why Quality Assurance is Vital for Exceptional Customer Service
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Why Quality Assurance is Vital for Exceptional Customer Service
30+ Contact Center Metrics to Measure Your Business Success
Article
30+ Contact Center Metrics to Measure Your Business Success
Revamp Your Support Approach: Strategies & Tips for Better Customer Service
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Revamp Your Support Approach: Strategies & Tips for Better Customer Service
Lost and Damaged Reputation: Consequences of Poor Customer Service
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Lost and Damaged Reputation: Consequences of Poor Customer Service