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Jonathan Sidor
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How to Increase Customer Lifetime Value (CLV) Using Customer Service
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15 Essential Tips: How to Increase Productivity in Customer Service
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10 Customer Service Resources to Help With Everyday Issues
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How to Improve Your Customer Experience by Using AI Like the Biggest Players in Ecommerce
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How to Optimize Your Customer Service Knowledge Base: Benefits and Best Practices
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How Zowie Customers Cut Their Resolution Times in Half During Black Friday Cyber Monday (BFCM) 2023
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17 Ways to Improve the Customer Experience
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Your Ultimate Guide to Customer Service Automation: Definitions, Examples, & Benefits
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How ChatGPT Is Shaping the Future of Customer Service
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Article
Your Ultimate Guide to Soft Skills in Customer Service
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Article
Using AI to Build a Team of Super Agents [Myths & Use Cases]
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The 19 Customer Support Metrics You Should Measure
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23 Customer Service Tips From Zowie Experts to Make Your Team More Effective
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What Can Generative AI Do in Customer Service?
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Everything You Need to Know on How to Handle Customer Complaints
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9 Ways Customer Service Can Play a Bigger Role in Sales
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Revolutionize Your Customer Service with AI: 9 Places to Start
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Article
Understanding Gross Merchandise Value (GMV): Definition, Formula, and 7 Ways to Grow It
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Customer Support Chatbots: What Are They? And How Do They Help Ecommerce Businesses?
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Understanding Retail Chatbots and How They Enhance the Customer Experience
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Article
7 Customer Support-Led Ecommerce Growth Strategies
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Article
Why AI Chatbots Aren't Taking Over Customer Service Jobs
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5 Ways Automation Is Redefining Customer Service
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Article
What is Omnichannel Customer Service?
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Mastering The Art of Time Management in Customer Service
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Article
How to Build Your Chatbot Knowledge Base in 3 Simple Steps
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Article
5 AI Trends in Customer Service to Watch in 2023
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Article
Top 10 Trends in Customer Service Technology
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Article
Understanding Automation as a Service (AaaS): Definition, Benefits, and Use Cases
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Article
How to Elevate Your Ecommerce Customer Service: 11 Proven Tips
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Article
7 Best Practices for Creating a Truly Conversational AI-Powered Chatbot
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How Does an NLP Chatbot Actually Work? Your Ultimate Guide
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What is Personalized Customer Service? Definition, Examples, and Benefits
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Article
How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]
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Article
Optimizing Customer Support Without Outsourcing: Considerations and Alternatives
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Article
50+ Vital Statistics on AI in Customer Service for 2024
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Article
Top 7 Questions on ChatGPT and AI in Customer Service - Answered
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Article
Understanding Ticket Deflection + 11 Strategies That Work
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Article
3 Ways to Kickstart Your Ecommerce Growth With Customer Service Automation
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Article
What Makes a Good Chatbot? Nine Must-Have Features
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Article
How to Compare AI Customer Service Chatbots
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Article
Zowie's AI Dictionary for Beginners: Need-to-Know Terms and Definitions
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Article
5 Advantages of Automated Customer Service [Complete Guide]
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Article
5 Ways You Can Leverage AI to Boost Your Average Order Value (AOV)
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Article
A Comprehensive Guide to Enterprise Chatbots: Everything You Should Know
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Reactive vs Proactive Customer Service and How to Use Both
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Customer Success vs Customer Service: 7 Key Differences
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Unlock Your Potential With Customer Service Automation
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Article
What Is Customer Sentiment and Why Is It So Important?
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How to Choose the Best Ecommerce Customer Service Software
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How to Buy a Chatbot: 5 Steps for Finding the Perfect Tool
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Chatbot vs Conversational AI: What's the Difference?
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How to Make Your Customer Service Team More Efficient Without Harming the Customer Experience
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Article
What Are AI Chatbots & How Are They Used in Ecommerce?
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How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]
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All About the Customer Self-Service Model: Definition, Examples, and Benefits
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Article
D2C vs B2C Ecommerce: Your Guide for 2023 [Differences, Benefits, & Pitfalls]
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![Using AI to Build a Team of Super Agents [Myths & Use Cases]](https://main-app-production-public.s3.amazonaws.com/p0a00121n70mq2au2omu3py7smfp "Using AI to Build a Team of Super Agents [Myths & Use Cases]")
![How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]](https://main-app-production-public.s3.amazonaws.com/2cyn9u003ygfdmbu15qyxffklnts "How to Add an AI-Powered Chatbot to Your Website in Just 7 Steps [Plus Best Practices]")
![5 Advantages of Automated Customer Service [Complete Guide]](https://main-app-production-public.s3.amazonaws.com/nshi0sr9k6pyvy5s8rbt0dazr48h "5 Advantages of Automated Customer Service [Complete Guide]")
![How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]](https://main-app-production-public.s3.amazonaws.com/71u2nuqamqy2a3pr42vpk4tq4nji "How to Create a Chatbot Persona That Resonates With Customers [and Why It Matters]")
![D2C vs B2C Ecommerce: Your Guide for 2023 [Differences, Benefits, & Pitfalls]](https://main-app-production-public.s3.amazonaws.com/acycb85br6b73ose83kzqc6ah468 "D2C vs B2C Ecommerce: Your Guide for 2023 [Differences, Benefits, & Pitfalls]")