Below, we'll cover why customer journey mapping for service businesses is important, some approaches to customer journey mapping for consultants and coaches, and simple examples of mapping for both.

Any independent consultant who wants to scale their business needs to use a CRM. The client relationship is the most important element to track in a service-based business and no human is mentally capable of remembering every conversation or task that needs to be done. However, like with any tool, the results are only as masterful as the user.

Many independent consultants struggle with getting the most out of their Customer Relationship Management (CRM) software. This is understandable as most consultants are not technical consultants. Often, software is not the strongest skill. That's why in this blog post, I'm going to show you how to maximize a CRM from the standpoint of an independent consultant.

The morning is one of the most important times of the day, at least for me. It dictates how the rest of my day will go, so if I start it feeling scattered and stressed-well, you can imagine how the rest of the day will feel.

You left your corporate 9-5 and leapt into entrepreneurship to finally have the freedom and lifestyle you've been dreaming of. Yet, somewhere along the way, your dream turned into 70-hour weeks and less money than you made as an employee.

Running a consulting business can have you pulled in what seems like a million directions on any given day. The good news is that there are helpful tools and software that you can use to keep focused, on track, and organized as you get your work done on a day-to-day basis.