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Case Study
Off Script: Imagining the future of customer service in an AI-first world
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The Ticket: A day in the life of a conversation designer
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Case Study
Databox uses Fin AI Copilot to streamline knowledge management and turn help content into resolutions
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No more compromises: How Firsty delivers fast, high-quality support while keeping costs low with Intercom's AI-first platform
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Investing in success: How Fundrise resolves 50% of its support volume with Intercom's Fin
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Doubling down on customer satisfaction: How Mebit transformed its support experience with Intercom
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Soaring satisfaction: Birdie Care's support automation success
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From complexity to clarity: Retention.com's journey to consolidated customer service
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A conversation with Bailey Nelson: Leveling up customer service with AI and automation
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Case Study
Fresh Technology's journey to first-class support
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Scaling support: How Synthesia meets the needs of a fast-growing customer base with Intercom's AI-powered chatbot, Fin
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How Copper generated 19 new opportunities in one month with Intercom
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Hospitable uses Intercom's AI-powered chatbot Fin to delight customers with lightning-fast support
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Case Study
Wolt manages a million conversations weekly and keeps response time under 60 seconds with Intercom
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Case Study
A conversation with trumpet: Leveraging omnichannel messaging to proactively support customers and drive product adoption
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Case Study
A conversation with Aglet: Boosting support efficiency with bots and automation
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Case Study
Webex Events provides five-star support and creates stellar customer experiences with Intercom
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Case Study
A conversation with Fathom: Providing award-winning customer service
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Case Study
Inter efficiently manages 60k daily conversations and keeps FRT under a minute with Intercom
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Case Study
Ideris uses Intercom to create stellar experiences throughout the customer journey
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Case Study
Motosumo achieves 93% CSAT and doubled its trial-to-paid conversion rate with Intercom
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Case Study
Simply reduced response times by 99% and creates joyful support experiences for millions of learners
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Case Study
Leadcamp creates frictionless communication experiences and achieves 97% CSAT with Intercom
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Case Study
Zip saved $500k in under 7 months and creates delightful experiences with Intercom
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Case Study
Miss Group manages over a million conversations and keeps first-response time under 5 minutes
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Case Study
Appliances Online unified its digital and in-store experiences and generated $1M in ARR with Intercom
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Case Study
WebinarGeek reduced median first-response time to under 3 minutes
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Amplitude powers data-driven, personalized experiences at scale and saved $1 million with Intercom
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Case Study
Rebag unified its online and in-store shopping experiences to delight customers with Intercom
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Case Study
Perimeter 81 generates 218% more leads with Intercom
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Case Study
Pitch achieves up to 100% CSAT using Intercom
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Case Study
Coda achieves over 95% CSAT and creates personalized experiences at scale with Intercom
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Case Study
Ringostat converts 76% of leads generated through Intercom and keeps FRT to one minute
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Case Study
How Vend increased agent productivity by 48% with conversational support
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Case Study
Customer Story with Stuart
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Case Study
Rugs.com increased their support efficiency 10x with Intercom
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Case Study
How Housecall Pro leverages live chat & automation for growth
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How Guru handled 179% increase in conversations with ease
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How Smartly.io uses customer support to win enterprise customers
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Grover reduced first-response time by 79% with bots and automation
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Case Study
How Unity's inside sales team drove 80% of its revenue through live chat
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How ThreadBeast drives conversions with personal, multi-channel support
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Case Study
Livestorm books 233% more sales demos with Intercom
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Atlassian powers sales and support at scale with Intercom
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How Pantheon creates a unified customer experience across sales and support
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Case Study
Spendesk decreased their first-response time by 80% in six months
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Case Study
Customer Story with TrueCommerce
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Case Study
Frame.io uses Intercom to provide personalized support to 2M customers
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Living Spaces uses Intercom to create a unified customer experience
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Case Study
Code for America uses conversational support to show up with empathy for their clients
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Case Study
Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom
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How Put.io proactively supports customers with Intercom
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How Envoy accelerates lead volume with Intercom
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Qonto achieves 95% CSAT while growing its customer base at pace
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How Keen scaled a personal support experience and increased user engagement
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Case Study
SMARTY reduced their median first-response time by 99% with Intercom
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Case Study
Customer Story with tado°
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Baremetrics increases annual billing by 30% using targeted messages
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Case Study
Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the "new normal" | Inside Intercom
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Case Study
How Customer Support Can Keep Up With Customer Expectations
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Case Study
How We Scaled Product Demos at Intercom [+ Demo Best Practices]
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Case Study
Solving Fifty Shades of Blue | Inside Intercom
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Using case studies to tell your story for you | Inside Intercom
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Case Study
Better goals help Magoosh improve message performance by 11%
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Intercom helps Storyful deliver timely news and support
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Case Study
5 Product Feedback Mistakes We All Make | Inside Intercom
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![How We Scaled Product Demos at Intercom [+ Demo Best Practices]](https://main-app-production-public.s3.amazonaws.com/imsfvwwk7l4yc5qp348pr4mnpnkl "How We Scaled Product Demos at Intercom [+ Demo Best Practices]")
