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A conversation with Bailey Nelson: Leveling up customer service with AI and automation
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Jackson Rostagno Jackson Rostagno
8 min read
A conversation with Bailey Nelson: Leveling up customer service with AI and automation
Intercom Intercom

We spoke with Jackson Rostagno, Customer Service Manager for ANZ at Bailey Nelson, about the team's experience switching to Intercom, and how Intercom's focus on AI, automation, and conversational support has enabled the team to produce stellar results across their support.

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