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World Humanitarian Day: It takes a village
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What is transactional selling, and how does this approach work?
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How tech scale-ups can improve customer experience using data
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The future of sales is connection
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How to build a customer referral program in 2022 (+ examples)
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Why fintechs need to deliver superior digital customer service right now
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Lead vs. prospect vs. sales opportunity: What's the difference?
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What is employee satisfaction? +10 ways to improve it
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What is employee experience? Guide for the future of work
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What is a sales invoice? Complete guide on how to create one
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What are digital sales and why are they important for business?
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Pride month ends, the action continues
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Employee experience journey mapping: A step-by-step guide
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What does a business development representative (BDR) do?
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What is white space analysis? The ultimate guide to addressing unmet customer needs
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What is customer education? The ultimate guide
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How to write a killer sales proposal (examples and best practices)
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No sweat, new integrations are in
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How ecommerce brands use conversational AI to reduce customer effort
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Let's get physical: A CX Moment with Spartan Race
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Startup growth-hacking strategies are not one-size-fits-all
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What is community software? (+3 reasons to use it)
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This World Refugee Day, stand with refugees
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A startup's guide to building a customer success team
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Customer communication: 7 tips to build an effective strategy
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Urban Alchemy uses Zendesk to help heal homeless communities
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Customer feedback management guide: Best practices + tools
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What is omnichannel? Definition, strategy, and examples
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Incoming: Hot, fresh integrations
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Lead conversion: Examples and effective tips for improvement
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How to help customer service teams in multichannel selling
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What is high-touch customer service? (+ how to deliver it)
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How to absolutely nail a sales cadence: Tips and examples
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Bringing the vineyard home: A CX Moment with Wine.com
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5 ways to create better employee experiences in healthcare
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How to create actionable buyer personas (examples & tips)
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How to create effective sales collateral (examples + tips)
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What is customer satisfaction score? (+ how to measure CSAT)
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How to set and reach sales quotas (with examples)
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Zendesk legal terms update 2022
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That's a wrap: A look back at Zendesk Relate 2022
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Internal customer service: Definition, tips, and examples
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3 ways healthcare companies are improving customer experience
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The 3 keys to successful automated brand interaction
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Cue the confetti. We can't wait to see you at Zendesk Relate 2022.
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A 3-pronged approach to creating (and scaling) legendary customer service experiences
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Introducing new Zendesk Sell innovations to help companies drive revenue
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Suggestive selling definition and techniques (2022 sales guide)
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Value selling framework & methodology for 2022
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A simple, effective consumer behavior model (with examples)
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The new face of user groups-and 3 reasons to consider joining
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The ultimate sales glossary: 100 sales terms to know
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A new era of conversational CRM connects customer conversations across your business
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What is a CRM manager, and why are they important?
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Why CX teams need automated privacy tools
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We're placing some bets on the future of customer experience
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How to build a sales team: A comprehensive guide
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What's a lead source? Here's what it is and why it's important
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Scaling growth at service centers: A CX Moment with Compass
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Sales support: What it is and why it's important in 2022
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73 important sales statistics for 2022
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Selling the solution: Why solution sales are taking over
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11 customer retention metrics every support team should track
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20 B2B lead generation strategies | Master list for 2022
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What is customer enablement? (+3 best practices to follow)
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Break-even point | Definition, analysis, and formula
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Sales coaching: How to coach reps to succeed in 2022
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What is customer rapport? (+8 ways to build it)
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Improve customer experiences with AI and conversational service
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What is ACV in sales? ACV vs. ARR (+examples)
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Scaling with CX is more important than ever. Here's how to take advantage
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Beyond buzzwords: How small companies are using AI, automation, and conversations to grow in 2022
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Why you need to connect sales and customer service right now
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Kickstarting your customer experience program
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What is tech sales, and how do you break into it?
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Supporting Ukraine
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Spring ahead with new integrations
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What is business development? Strategy, plan, and skills
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Bringing creativity to self-service: A CX Moment with Kajabi
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Customer relations 101: A customer relationship guide
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The sales engineer career path: A complete guide
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3 AI analytics to add to your KPIs today
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What is the value chain? Value chain definition, model, and examples
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What is a lead magnet? The ultimate guide (+10 examples)
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What exactly is direct selling? | A direct sales explainer
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Relationship selling process and techniques | A complete guide
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Why creative bot names help build your brand-and better customer relationships
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How to sell anything: 11 proven, easy sales tips
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Value chain analysis how-to: Definition, examples, and guide
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How to launch a digital customer experience transformation
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Closing the gender gap in customer service leadership roles
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How to craft a foolproof go-to-market strategy (+ examples)
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Dealing with abusive customers: 3 ways to have your team's back
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How to say no to a customer: 3 ways to maintain the relationship
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Integrations to brighten up your month
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