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![The Role of AI in Customer Experience [Infographic]](https://main-app-production-public.s3.amazonaws.com/lj15ot061j724k10er8g7r7a9ovh "The Role of AI in Customer Experience [Infographic]")
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CallMiner is a SaaS-based, customer engagement and speech analytics platform that leverages AI and machine learning to capture, transcribe and reveal insight from 100% of your customer interactions. The CallMiner Eureka platform transforms the Voice of Your Customers and Voice of your Employees into operational intelligence at scale.
Customer Engagement Analytics delivers dialog and sentiment visibility, agent performance management and PCI-supported sensitive data redaction to enable secure s
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