Live Chat, Help Desk, Digital Customer Service Platforms, Social Customer Service, Customer Communications Management, Customer Self-Service, Conversational Support, Artificial Intelligence, Conversational Intelligence, Chatbots, AI Agents, Marketing, Collaboration & Productivity, Shared Inbox, Digital Adoption Platform, and Customer Service Automation

Email Marketing, Email Template Builder, Email Testing, Transactional Email, IT Management, Data Governance, IT Infrastructure, Load Balancing, Data Integration Tools, Cloud Data Integration, E-Commerce Data Integration, Customer Service, Call & Contact Center, Call Center Infrastructure (CCI), Contact Center, Security, Web Security, Fraud Detection, Identity Management, Risk-Based Authentication (RBA), Customer Identity and Access Management (CIAM), Multi-Factor Authentication (MFA), System Security, IoT Security Solutions, Development, Load Testing Tools, Application Development, Mobile Development, Communication Platform as a Service, Video Platform as a Service (VPaaS), Marketing, Data Privacy, Data Privacy Management, Identity Verification, Consent Management Platform (CMP), Data Subject Access Request (DSAR), Office Management Software, Genesys AppFoundry Marketplace, Value-Added Resellers (VARs), Amazon Web Services Channel Partners, Collaboration & Productivity, UCaaS Platforms, VoIP, IoT Management, IoT Device Management Platforms, IoT Connectivity Management, Reverse ETL, Marketplace Apps, Cloud PBX Platforms, Phone Verification, and WhatsApp Marketing

Account-Based Analytics, Account Data Management, Salesforce AppExchange Apps, Sales Acceleration, Marketing, Collaboration & Productivity, Business Scheduling, and Marketplace Apps

Contract Management, Partner Relationship Management (PRM), CPQ, Proposal, Sales Performance Management, Sales Training and Onboarding, Sales Analytics, Sales Intelligence, Account-Based Marketing, Marketing Account Intelligence, Account Data Management, Content Marketing, Content Creation, Content Distribution, Content Experience Platforms, Customer Data Platform (CDP), Customer Journey Analytics, Demand Generation, Lead Generation, Lead Scoring, Visitor Identification, Loyalty Management, Digital Analytics, Email Deliverability, Marketing Analytics, Marketing Automation, Market Intelligence, Mobile Marketing, Personalization Engines, Push Notification, Social Media Marketing, Social Media Analytics, Social Media Management, Social Media Listening Tools, Social Media Suites, Transactional Email, User Research, E-Commerce Platforms, Procurement, Document Generation, Employee Engagement, Corporate Wellness, Data Quality, Mobile Backend-as-a-Service (mBaaS), Big Data Integration Platforms, Account-Based Data, Sales Acceleration, Sales Tools, Sales Platforms, Quote Management, Sales Compensation, Digital Banking Platforms, CAD & PLM, Product Lifecycle Management (PLM), Product Data Management (PDM), GIS, Retail, Trade Promotion Management, Retail Space Planning, Retail Assortment Planning, Servers, Storage Servers, Health Care Operations, Healthcare Analytics, Healthcare Integration Engines, Healthcare Claims Management, Operational Risk Management, Disclosure Management, Virtual Private Servers (VPS), Content Delivery Network (CDN), No-Code Development Platforms, Event Stream Processing, Artificial Intelligence Consulting, Containerization, Container Management, Container Orchestration, Container Engine, Container Registry, ERP, Project, Portfolio & Program Management, Earned Value Management, Project Cost Management, Project Management, Capital Project Management, Project and Portfolio Management, ERP Systems, Professional Services Automation, Manufacturing Intelligence, Environmental, Quality and Safety Management, Environmental Health and Safety, Quality Management (QMS), Project-Based ERP, Mixed Mode ERP, Discrete ERP, Purchasing, Procure to Pay, Vendor Management, Manufacturing Execution System, ETO ERP, Business Activity Monitoring, Distribution ERP, Asset Management, Asset Performance Management, Predictive Maintenance, Facility Management, CMMS, Accounting & Finance, Corporate Performance Management (CPM), Travel & Expense, Expense Management, Financial Close, Order Management, Corporate Tax, Budgeting and Forecasting, Revenue Management, Accounting, Financial Analysis, Billing, IT Management, SD-WAN, Workload Automation, Digital Employee Experience (DEX) Management, Other Product Suites, IT Alerting, Enterprise Information Archiving, Cloud Cost Management, Process Automation, Business Process Management, Data Recovery, Backup, Data Replication, Online Backup, Database Backup, Application Portfolio Management, Enterprise Architecture Tools, Cloud Management Platforms, Enterprise IT Management, Data Governance, IT Infrastructure, Virtual Desktop Infrastructure (VDI), Data Warehouse Automation, Database Software, NoSQL Databases, Document Databases, Object-Oriented Databases, Graph Databases, XML Databases, Key Value Databases, Database as a Service (DBaaS), Database Management Systems (DBMS), Big Data, Big Data Processing and Distribution, Relational Databases, Data Management Suites, Blockchain, Blockchain Platforms, Blockchain as a Service, Remote Desktop, Server Monitoring, Load Balancing, Data Preparation, Infrastructure as a Service (IaaS), Master Data Management (MDM), Operating System, Cloud Computing Platforms, Server Virtualization, Web Accelerator, Web Server Accelerator, Application Server, Machine Learning Data Catalog, Data Integration Tools, Cloud Data Integration, Cloud Migration, ETL Tools, iPaaS, Managed File Transfer (MFT), On-Premise Data Integration, Other IT Infrastructure, Cloud File Storage, Data Warehouse, Monitoring, Observability Solution Suites, Database Monitoring, Cloud Infrastructure Monitoring, Network Monitoring, Application Performance Monitoring (APM), Storage Management, Object Storage Solutions, Archive Storage Solutions, Block Storage, Hybrid Cloud Storage Solutions, Data Mapping, Virtual Private Cloud (VPC), Customer Service, Live Chat, Help Desk, Digital Customer Service Platforms, Social Customer Service, Field Service Management, Customer Self-Service, Content Management, Enterprise Content Management (ECM), Cloud Content Collaboration, Web Content Management, Digital Asset Management, Security, Risk Assessment, IT Risk Management, Cloud Security, Cloud Data Security, Cloud Access Security Broker (CASB), Web Security, DDoS Protection, Identity Management, Privileged Access Management (PAM), Cloud Directory Services, User Provisioning and Governance Tools, Identity and Access Management (IAM), Single Sign-On (SSO), Network Security, Business VPN, Data Security, Data Masking, Encryption Key Management, Database Security, DevSecOps, Log Analysis, Web Application Firewall (WAF), Confidentiality, Encryption, Development, API Development, Help Authoring Tool (HAT), API Management, Other Development, Cloud Platform as a Service (PaaS), Integrated Development Environments (IDE), Java Integrated Development Environments (IDE), Application Development, Mobile Development, Mobile Development Frameworks, Rapid Application Development (RAD), Low-Code Development Platforms, Application Development Platforms, API Marketplace, Portals, Component Libraries, Software Testing, DevOps, CI/CD Tools, Cloud Infrastructure Automation, Automation Testing, Supply Chain & Logistics, Global Trade Management, Supply Chain Management, Supply Chain Cost-To-Serve Analytics, Supply Chain Planning, Supply Chain Suites, Supply Chain Visibility, Distribution, Transportation Management Systems (TMS), Fleet Management, Inventory Management, Warehouse Management, Inventory Control, Demand Planning, Artificial Intelligence, Data Science and Machine Learning Platforms, Conversational Intelligence, Bot Platforms, Digital Advertising Tech, Data Management Platform (DMP), HR, Benefits Administration, HR Service Delivery, Time & Attendance, Workforce Management, Absence Management, HR Analytics, Multi-Country Payroll, Payroll, Talent Marketplace Platforms, Talent Management, Recruiting, Candidate Relationship Management, Recruiting Automation, Talent Acquisition Suites, Recruitment Platforms, Applicant Tracking Systems (ATS), Recruitment Marketing, Onboarding, Compensation Management, Training eLearning, Corporate Learning Management Systems, eLearning Content, Mentoring, Career Management, Performance Management, Employee Scheduling, Corporate Volunteering Platform, HCM Software, Core HR, Analytics Tools & Software, Other Analytics, Predictive Analytics, Analytics Platforms, Data Virtualization, Business Intelligence, Data Visualization, Embedded Business Intelligence, Marketing, Marketing Platforms, Data Privacy, Sensitive Data Discovery, UKG Marketplace, Governance, Risk & Compliance, Regulatory Change Management, Audit Management, Enterprise Risk Management (ERM), Business Continuity Management, Anti Money Laundering, Storage, Network Attached Storage (NAS), Vertical Industry, Nonprofit, Nonprofit CRM, Nonprofit Accounting, Donor Management, Life Sciences, Clinical Research, Electronic Data Capture (EDC), Utilities, Smart Utilities, Meter Data Management Systems, Utilities’ Customer Information System (CIS), Advanced Distribution Management Systems, Financial Services, Insurance, Insurance Compliance, Insurance Policy Administration Systems, Underwriting & Rating, Life Insurance Policy Administration Systems, Hospitality, Restaurant, Restaurant Management, Cloud Kitchen Management, Hotel, Catering, Hotel Management, Integrated Revenue and Customer Management (IRCM) for CSPs, Oil and Gas, Oil and Gas Engineering, Health Care, Population Health Management, Value-Based Performance Management Analytics, Construction, Prequalification, Bid Management, Other Construction, Construction Management, Construction Project Management, Jobsite Management, Construction Accounting, Education, Student Information Systems (SIS), Education ERP, Education HR, Education Finance Software, Education ERP Suites, Online Course Providers, Food, Foodservice Management, Wine, Beer and Spirits, Winery, Vineyard Management, Design, Graphic Design, Desktop Publishing, Value-Added Resellers (VARs), Amazon Web Services Channel Partners, Collaboration & Productivity, Team Collaboration, Employee Intranet, Digital Adoption Platform, Ecosystem Service Providers, Professional Services, Solution Consulting, IoT Management, IoT Device Management Platforms, Connected Worker Platform, Digital Twin, IoT Analytics Platforms, Commerce, E-Commerce, Subscription Billing, POS, Restaurant POS, Retail POS, Hosting, Managed DNS Providers, Web Hosting, Java Development Kit (JDK) Distributions, Oracle Consulting Services, Sales Planning, Infrastructure Asset Management, IBM Consulting Services, Automotive Industry Marketing, Rebate Management, Consumer Goods Software, Marketplace Apps, Employee Experience, Partnerships Management, Construction Scheduling, and Strategic Portfolio Management

Content Analytics, Content Creation, Content Distribution, Sales Acceleration, and Marketing

Customer Service, Experience Management, Enterprise Feedback Management, Development, Application Development, Mobile Development, Mobile App Testing, Software Testing, Marketing, Survey, Collaboration & Productivity, and Hospitality Marketing