How to Build a Sales Playbook Using a Customer-Centric Approach
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Jake Dunlap Jake Dunlap
Posted Jul 20, 2021 8 min read
How to Build a Sales Playbook Using a Customer-Centric Approach

As you start to think about building a B2B sales playbook and what it should include, you need to engineer a process from the ideal customer experience – not the ideal selling experience.

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