Now with the accelerated rise of remote work driven by the global pandemic, many have been forced into remote work, and with that, we've seen what's different and challenging about work when more teams are virtual.

Jennifer Gibbs is a professor of Communication at the University of California, Santa Barbara. For the last 20 years, she's been studying global virtual collaboration. Her focus is on how teammates can collaborate across different kinds of boundaries, what communication challenges they face, and how they can use technology to overcome those challenges.