Let's make a deal.
The methods, language, and tools that sales representatives use to close deals can differ from person to person and business to business. Improvising, finding creative solutions and adjusting techniques to appeal to a potential customer can be a fun part of sales. While the nitty gritty details can be vastly different depending on your industry, company size, and offered solution, the sales process tends to look similar.
While some sales reps thrive off the spontaneity associated with selling, establishing a sales process at your business will make the entire department more organized, efficient, and successful.