Information technology is at the forefront of modern businesses.

It's the core element that enables day-to-day operations in organizations. ITSM, or IT service management, takes care of this core element and optimizes it for better outcomes while driving business value.

It wraps around the IT infrastructure and streamlines processes in the service lifecycle, enabling teams to operate strategically. Furthermore, ITSM software available on the market facilitates it by enabling more efficient, standardized, and effective service delivery.

Let's dive deeper into understanding ITSM and discover how it can help you optimize your IT infrastructure.